Shipping Policy:
We offer free shipping on all orders. We ship all orders within 7 business days and provide tracking information once the order has been shipped. Please note that shipping times vary depending on your location. If you have any or concerns about your order, please don't hesitate to contact.
Return & Refund Policy:
Our return and refund policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 15 days for a full or exchange.
Please note that some restrictions apply on returns:
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​Returns are not applicable on customized ​jewelry.​
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If the resized ring costs more than the existing ring, the incremental cost shall be borne by the customer.
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If the resized ring costs less than the existing ring, the differential amount shall be refunded to the customer.
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In the case of a refund, the payment will be processed via online bank transfer within 10 days after dispatching the resized product.
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If for some reasons, your product needs to be repaired, the company shall repair / replace the product for charges which would be determined by the company on a case-by-case basis
One Year Warranty Policy:
Please note that the warranty not cover damages resulting from misuse, neglect, or unauthorised repair attempts, as well as loss of diamond certificate or parts(diamond,screw,etc.). However, in case of quality issues that can't be repaired, we'll replace the item for you.